Availability issue service Cargo Declaration Export Containers
Incident
Report for Portbase
Resolved
This incident has been resolved.
Investigating
Dear Portbase user,
At the moment we experience an availability issue in Cargo Declaration Export Containers. Web screens are accessible but are not updated with the latest status information.
What can you expect from us?
We are doing everything in our power to resolve this disruption as quickly as possible. For now, we ask for your patience. If the issue is not resolved within an hour, we will send a new update.
Please note that calling our customer service will not provide additional information at this time. We kindly ask you to wait for our email updates while we focus on resolving the issue. In this way we keep our lines open for other issues.
Our apologies for any inconvenience caused.
Kind regards, Portbase
At the moment we experience an availability issue in Cargo Declaration Export Containers. Web screens are accessible but are not updated with the latest status information.
What can you expect from us?
We are doing everything in our power to resolve this disruption as quickly as possible. For now, we ask for your patience. If the issue is not resolved within an hour, we will send a new update.
Please note that calling our customer service will not provide additional information at this time. We kindly ask you to wait for our email updates while we focus on resolving the issue. In this way we keep our lines open for other issues.
Our apologies for any inconvenience caused.
Kind regards, Portbase
This incident affected: Export Cargo (Cargo Declaration Export Containers).