Portbase Status

All Systems Operational

IAMconnected Operational

Port Community System (PCS) Operational

RTO administration Operational

Ships' calls Operational

Notification Crew and Passengers Operational

Notification Dangerous Goods Operational

Notification Ship's Stores Operational

Notification Waste Disposal Operational

Statement Harbour Dues Amsterdam Operational

Vessel Notification Operational

Notification of Waste Receipt Operational

Notification Bunkers Operational

Hinterland Transport Operational

Hinterland Container Notification (HCN) Road Operational

Hinterland Container Notification (HCN) Barge Operational

Hinterland Container Notification (HCN) Rail Operational

Inland Port Dues Operational

Rail Planning (Bulktrains) Operational

Import Cargo Operational

Cargo Controller Operational

Cargo Declaration Import Operational

Cargo Declaration Status Report Operational

Cargo Information Operational

Cargo Release Manager Operational

Declaration Food and Consumer Products Operational

Discharge Confirmation Report Operational

Discharge Information Operational

Discharge List Operational

Discrepancy list Operational

Import Status Operational

Inspection Portal Operational

Notification Import Documentation Operational

Notification Local Clearance Operational

Pre-arrival Cargo Declaration Import (4h) Operational

Seaport Statistics Operational

Transit Declaration Operational

Veterinary Inspection Process Operational

Transhipment Operational

Export Cargo Operational

Cargo Declaration Export Operational

Cargo Declaration Export Containers Operational

Clearance Transit Export Containers Operational

Notification Export Documentation Operational

Arrival Notification Export Operational

Notification of Arrival Export Containers Operational

Seaport Statistics Operational

Track & Trace Export Operational

Data Services Operational

Vessel Visit Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 9, 2025

No incidents reported today.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

Incident Secure Chain

Resolved - This incident has been resolved.
Apr 7, 16:04 CEST

Identified - The issue has been identified and a fix is being implemented.
Apr 7, 15:38 CEST

Investigating - Dear Sir/Madam,

An operational error has been detected in the Port Community System (PCS) that has an impact on the Secure Chain, it may affect a service you are enrolled to. Statuses of containers may appear incorrectly. For example: not nominated or not pre-notified. It may hinder the pickup of containers.

We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.
Apr 7, 15:22 CEST

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

No incidents reported.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

Availability issue Vessel Visit services

Resolved - This incident has been resolved.

You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.
Apr 1, 11:36 CEST

Monitoring - A fix has been implemented and we are monitoring the result.

We are currently monitoring the fix which has been implemented. Once we are sure the incident is resolved, you will be notified. Thank you for your patience.
Apr 1, 11:11 CEST

Update - Dear Sir/Madam,

The situation is unchanged. The investigation currently being conducted has been assigned the highest priority. We will keep you updated on its progress. Our apologies for any inconvenience.

Kind regards,
Portbase

You are receiving this message from the Portbase Status Page.
Apr 1, 11:04 CEST

Investigating - Dear Sir/Madam,

Portbase is currently investigating this issue. We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.
Apr 1, 09:59 CEST

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.