All Systems Operational

IAMconnected Operational
Port Community System (PCS) Operational
RTO administration Operational
Ships' calls Operational
Notification Crew and Passengers Operational
Notification Dangerous Goods Operational
Notification Ship's Stores Operational
Notification Waste Disposal Operational
Statement Harbour Dues Amsterdam Operational
Vessel Notification Operational
Notification of Waste Receipt Operational
Notification Bunkers Operational
Hinterland Transport Operational
Hinterland Container Notification (HCN) Road Operational
Hinterland Container Notification (HCN) Barge Operational
Hinterland Container Notification (HCN) Rail Operational
Inland Port Dues Operational
Rail Planning (Bulktrains) Operational
Import Cargo Operational
Cargo Controller Operational
Cargo Declaration Import Operational
Cargo Declaration Status Report Operational
Cargo Information Operational
Cargo Release Manager Operational
Declaration Food and Consumer Products Operational
Discharge Confirmation Report Operational
Discharge Information Operational
Discharge List Operational
Discrepancy list Operational
Import Status Operational
Inspection Portal Operational
Notification Import Documentation Operational
Notification Local Clearance Operational
Pre-arrival Cargo Declaration Import (4h) Operational
Seaport Statistics Operational
Transit Declaration Operational
Veterinary Inspection Process Operational
Transhipment Operational
Export Cargo Operational
Cargo Declaration Export Operational
Cargo Declaration Export Containers Operational
Clearance Transit Export Containers Operational
Notification Export Documentation Operational
Arrival Notification Export Operational
Notification of Arrival Export Containers Operational
Seaport Statistics Operational
Track & Trace Export Operational
Data Services Operational
Vessel Visit Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance on PCS Saturday Dec 13th 22.30 (duration approx. 60 minutes) Dec 13, 2025 22:30-23:30 CET

Due to maintenance there will be a delay in the processing of incoming and outgoing messages by the PCS system. Incoming messages will be accepted but processed at a later time.
The duration of this maintenance will be 60 minutes maximum. Involved services are listed below.
Posted on Nov 28, 2025 - 10:05 CET
Dec 2, 2025

No incidents reported today.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Message exchange issue multiple services
Resolved - This incident has been resolved.
Nov 27, 13:05 CET
Monitoring - A fix has been implemented and outgoing messages are are now being sent to customs. It will take 1-2 hours to process al delayed messages.
You can send new declarations, but they may experience the same 1-2 hour delay.
Nov 27, 11:53 CET
Update - Dear Sir/Madam,

The situation of the incident is unchanged.
The incident affects Cargo Declaration Import, Transhipment service and Transit Service. Messages to customs cannot be send.
The investigation currently being conducted has been assigned the highest priority. We will keep you updated on its progress. Our apologies for any inconvenience.

Kind regards,
Portbase

You are receiving this message from the Portbase Status Page.
Nov 27, 11:14 CET
Update - Dear Sir/Madam,

The situation is unchanged. The investigation currently being conducted has been assigned the highest priority. We will keep you updated on its progress. Our apologies for any inconvenience.

Kind regards,
Portbase

You are receiving this message from the Portbase Status Page.
Nov 27, 10:12 CET
Investigating - Dear Sir/Madam,

Portbase is currently investigating this issue. We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.
Nov 27, 09:11 CET
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Availability issue Port Community System
Resolved - This incident has been resolved.
Nov 18, 17:06 CET
Monitoring - A fix has been implemented and Portbase services are available again, we are monitoring the results.
Portbase was, just like many other companies worldwide, affected by the global outage at Cloudflare.

Special announcement from the harbourmaster/HCC: “Urgent request to shipping agents: Please carefully review your visits and all changes that were communicated by phone to the HCC during the outage, and adjust where necessary!”
Nov 18, 16:11 CET
Update - We are still experiencing a global outage of web and internet communication security service on most of our services.
Nov 18, 14:33 CET
Identified - The issue has been identified, we are experiencing a global outage related to web security services.
Nov 18, 13:34 CET
Investigating - Dear Sir/Madam,

An operational error has been detected in the Port Community System (PCS). You may experience some inconvenience as a result. We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.
Nov 18, 12:59 CET
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