All Systems Operational

IAMconnected Operational
Port Community System (PCS) Operational
RTO administration Operational
Ships' calls Operational
Notification Crew and Passengers Operational
Notification Dangerous Goods Operational
Notification Ship's Stores Operational
Notification Waste Disposal Operational
Statement Harbour Dues Amsterdam Operational
Vessel Notification Operational
Notification of Waste Receipt Operational
Notification Bunkers Operational
Hinterland Transport Operational
Hinterland Container Notification (HCN) Road Operational
Hinterland Container Notification (HCN) Barge Operational
Hinterland Container Notification (HCN) Rail Operational
Inland Port Dues Operational
Rail Planning (Bulktrains) Operational
Import Cargo Operational
Cargo Controller Operational
Cargo Declaration Import Operational
Cargo Declaration Status Report Operational
Cargo Information Operational
Cargo Release Manager Operational
Declaration Food and Consumer Products Operational
Discharge Confirmation Report Operational
Discharge Information Operational
Discharge List Operational
Discrepancy list Operational
Import Status Operational
Inspection Portal Operational
Notification Import Documentation Operational
Notification Local Clearance Operational
Pre-arrival Cargo Declaration Import (4h) Operational
Seaport Statistics Operational
Transit Declaration Operational
Veterinary Inspection Process Operational
Transhipment Operational
Export Cargo Operational
Cargo Declaration Export Operational
Cargo Declaration Export Containers Operational
Clearance Transit Export Containers Operational
Notification Export Documentation Operational
Arrival Notification Export Operational
Notification of Arrival Export Containers Operational
Seaport Statistics Operational
Track & Trace Export Operational
Data Services Operational
Vessel Visit Operational
Cargo Throughput Data Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance on IAMconnected Saturday Jan 24th 22.30 (duration approx. 60 minutes) Jan 24, 2026 22:30-23:30 CET

Due to IAMconnected maintenance IAMconnected and the PCS Services (web access) will not be available. Users will also be unable to log into PCS and external services that are using IAMconnected.
Posted on Jan 09, 2026 - 11:24 CET
Jan 21, 2026

No incidents reported today.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026
Availability issue multiple services (messaging)
Resolved - This incident has been resolved. We have confirmation that all statuses are up-to-date in the last hour.

You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.
Jan 13, 15:34 CET
Update - The fix has been successful. This update is for all parties who are waiting on an update of their status:

Please do not resubmit any request will awaiting your former requests. Everything is already in place and will be processed accordingly. Submitting additional requests (pre-notification at terminals, import documentation, etc, etc.) causes duplicate notifications and slows down the process.

Once we are sure the incident is resolved you will be notified. Thank you for your patience.
Jan 13, 12:53 CET
Monitoring - A fix has been implemented and we are monitoring the result.

All EDI messages from today 09:45 until 12:30 were blocked at Portbase. At the moment we see that all blocked outgoing messages are delivered at all receiving parties. This does not mean all services are up-to-date as the processing of these messages are now taking place.

Please check the updates in our services for the latest statuses and act accordingly.

We are currently monitoring the fix which has been implemented. Once we are sure the incident is resolved, you will be notified. Thank you for your patience.
Jan 13, 12:35 CET
Identified - The issue has been identified and a fix is being implemented. As soon as the fix is live, we will provide you with an update.
Jan 13, 11:50 CET
Update - Dear Sir/Madam,

The situation has changed. Please find below all affected services and increased impact. The investigation currently being conducted has been assigned the highest priority. We will keep you updated on its progress. Our apologies for any inconvenience.

Kind regards,
Portbase

You are receiving this message from the Portbase Status Page.
Jan 13, 11:16 CET
Update - Dear Sir/Madam,

Portbase is currently investigating this issue, more services are affected than presumed. See below the affected services.

We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.
Jan 13, 11:04 CET
Investigating - Dear Sir/Madam,

Portbase is currently investigating this issue concerning messaging. The web and API service don't seem to be affected. We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.
Jan 13, 10:50 CET
Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

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