Portbase Status

All Systems Operational

Port Community System (PCS) Operational

Hinterland Transport Operational

Hinterland Container Notification (HCN) Road Operational

Hinterland Container Notification (HCN) Barge Operational

Inland Port Dues Operational

Rail Planning Operational

Road Planning Operational

W-LIS (Wagonload Information System) Operational

Ships' calls Operational

Notification Crew and Passengers Operational

Notification Dangerous Goods Operational

Notification Ship's Stores Operational

Notification Waste Disposal Operational

Statement Harbour Dues Amsterdam Operational

Vessel Notification Operational

Import Cargo Operational

Cargo Declaration Import Operational

Cargo Declaration Status Report Operational

Cargo Controller Operational

Cargo Tracker Operational

Declaration Food and Consumer Products Operational

Discharge Confirmation Report Operational

Discharge Information Operational

Discharge List Operational

Discrepancy list Operational

Import Status Operational

Inspection Portal Operational

Notification Import Documentation Operational

Notification Local Clearance Operational

Pre-arrival Cargo Declaration Import (4h) Operational

Seaport Statistics Operational

Transit Declaration Operational

Veterinary Inspection Process Operational

Cargo Information Operational

Export Cargo Operational

Cargo Declaration Export Bulk Operational

Cargo Declaration Export Containers Operational

Clearance NCTS Export Containers Operational

Exit Summary Declaration Operational

Loading List Operational

Notification Export Documentation Operational

Notification of Arrival ECS Cargo Operational

Notification of Arrival Export Containers Operational

Notification Verified Gross Mass Operational

Seaport Statistics Operational

Track & Trace Export Operational

IAM Services Operational

IAMconnected Operational

Data Services Operational

Call Reference Request Operational

Client Refnr Operational

Container Status Import Operational

Discharge Confirmation Operational

Terminal Gate In/Out Operational

Tradelens customs Operational

Vessel Visit Status Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 4, 2021

No incidents reported today.

Dec 3, 2021

Service Notification Local Clearance not available

Resolved - This incident has been resolved.
Dec 3, 12:03 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 11:49 CET

Update - Status has not changed. We are continuing to work on a fix for this issue.
Dec 3, 11:36 CET

Identified - The issue has been identified and a fix is being implemented.
Dec 3, 10:49 CET

Investigating - We are currently investigating this issue.
Dec 3, 09:49 CET

Dec 2, 2021

Cargo Declaration Export Containers

Resolved - This incident has been resolved.
Dec 2, 15:59 CET

Update - Problem found. Working on deploying a solution.
Dec 2, 15:28 CET

Investigating - Problem found. Working on deploying a solution.
Dec 2, 15:14 CET

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

Availability issue service Local Clearance (Domproc) on Port Community System

Resolved - This incident has been resolved.
Nov 26, 11:18 CET

Update - Dear Sir/Madam,

The situation within the service Local Clearance (Domproc) is unchanged. It is possible to use the screens but looking up and creating a BL gives issues.

We will keep you updated on the progress. Our apologies for any inconvenience.

Kind regards,
Portbase

You are receiving this message from the Portbase Status Page.
Nov 26, 10:18 CET

Investigating - Dear Sir/Madam,

An operational error has been detected in the service Local Clearance (Domproc) in the Port Community System (PCS). It is possible to use the screens but looking up and creating a BL gives issues.

We are doing everything we can to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience.

Kind regards,
Portbase

You are receiving this message from the Portbase Status Page.
Nov 26, 09:28 CET

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

PCS Message Exchange

Resolved - Dear Sir/Madam,

The message exchange issue has been resolved. Proccessing messages between APMII and Portbase's MCA service, is recovering. Our apologies for any inconvenience.

Kind regards,
Portbase

You are receiving this message from the Portbase Status Page.
Nov 22, 10:30 CET

Investigating - Dear Sir/Madam,

The Port Community System (PCS) is currently experiencing a disruption in its message exchange. Messages are being processed with a delay or not at all. This may also have an impact on the real-time delivery of data services via the Portbase Information Platform. We are doing everything we can to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience.

Kind regards,
Portbase

You are receiving this message from the Portbase Status Page.
Nov 22, 10:10 CET

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.