Completed -
The scheduled maintenance has been completed.
Jun 4, 21:04 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 20:00 CEST
Update -
We will be undergoing scheduled maintenance during this time.
Jun 4, 19:48 CEST
Update -
We will be undergoing scheduled maintenance during this time.
Jun 4, 10:02 CEST
Update -
We will be undergoing scheduled maintenance during this time.
Jun 4, 10:01 CEST
Update -
We will be undergoing scheduled maintenance during this time.
Jun 4, 09:55 CEST
Update -
The maintenance has been postponed to Thursday, June 4th.
Jun 3, 20:02 CEST
Scheduled -
Due to maintenance Hinterland Container Notification (HCN) will not be available. Users will also be unable to make use of HCN as a result of this maintenance.
May 20, 18:58 CEST
Resolved -
This incident has been resolved. The messages have been resubmitted. As this involves a large number of messages, processing may take some time.
Jun 3, 17:31 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 3, 16:16 CEST
Update -
We are continuing to work on a fix for this issue.
Jun 3, 15:12 CEST
Identified -
The issue has been identified and a fix is being implemented.
Jun 3, 13:48 CEST
Update -
We are continuing to investigate this issue.
Jun 3, 12:58 CEST
Investigating -
Dear Portbase user,
Our Port Community System (PCS) is currently experiencing a disruption in its message exchange with terminals APM2, HPD2, ECT Delta and Euromax. Messages are being processed with a delay. When using a system link, this may result in delayed message responses or filled message queues. When accessing a PCS services in your web browser, you may see outdated statuses.
What can you expect from us? We are doing everything in our power to resolve this disruption as quickly as possible. For now, we ask for your patience and not to use a service. If the issue is not resolved within an hour, we will send a new update.
Please note that calling our customer service will not provide additional information at this time. We kindly ask you to wait for our email updates while we focus on resolving the issue. In this way we keep our lines open for other issues.