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All Systems Operational

IAMconnected Operational
Port Community System (PCS) Operational
RTO administration Operational
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Notification Bunkers Operational
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Notification Ship's Stores Operational
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Statement Harbour Dues Amsterdam Operational
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Hinterland Transport Operational
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Hinterland Container Notification (HCN) Rail Operational
Hinterland Container Notification (HCN) Road Operational
Inland Port Dues Operational
Rail Planning (Bulktrains) Operational
Import Cargo Operational
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Pre-arrival Cargo Declaration Import (4h) Operational
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Export Cargo Operational
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Cargo Declaration Export Operational
Cargo Declaration Export Containers Operational
Clearance Transit Export Containers Operational
Notification Export Documentation Operational
Notification of Arrival Export Containers Operational
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Data Services Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance on Cargo Declaration Export Containers Tuesday June 9th 09:00 (duration approx. 90 minutes) Jul 9, 2026 09:00-10:30 CEST

Due to maintenance Cargo Declaration Export Containers will have reduced availability, Tuesday June 9th from 9:00 until 10:30 AM.

During this period, the application will be available for read-only. This means that users have access to the service. You are able to make changes but these will not be processed. They will be queued and processed after the maintenance window.

We recommend sending or changing an export manifest before or after Tuesday June 9th 09:00 and 10:30.
Posted on May 22, 2026 - 13:26 CEST
Jun 6, 2026

No incidents reported today.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Maintenance on Hinterland Container Notification (HCN) Thursday June 4th 20:00 (duration approx. 90 minutes)
Completed - The scheduled maintenance has been completed.
Jun 4, 21:04 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 20:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 4, 19:48 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 4, 10:02 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 4, 10:01 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 4, 09:55 CEST
Update - The maintenance has been postponed to Thursday, June 4th.
Jun 3, 20:02 CEST
Scheduled - Due to maintenance Hinterland Container Notification (HCN) will not be available. Users will also be unable to make use of HCN as a result of this maintenance.
May 20, 18:58 CEST
Jun 3, 2026
PCS Message Exchange with terminals APM2, HPD2, ECT Delta and Euromax
Resolved - This incident has been resolved. The messages have been resubmitted. As this involves a large number of messages, processing may take some time.
Jun 3, 17:31 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 16:16 CEST
Update - We are continuing to work on a fix for this issue.
Jun 3, 15:12 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 3, 13:48 CEST
Update - We are continuing to investigate this issue.
Jun 3, 12:58 CEST
Investigating - Dear Portbase user,

Our Port Community System (PCS) is currently experiencing a disruption in its message exchange with terminals APM2, HPD2, ECT Delta and Euromax. Messages are being processed with a delay. When using a system link, this may result in delayed message responses or filled message queues. When accessing a PCS services in your web browser, you may see outdated statuses.

What can you expect from us?
We are doing everything in our power to resolve this disruption as quickly as possible. For now, we ask for your patience and not to use a service. If the issue is not resolved within an hour, we will send a new update.

Please note that calling our customer service will not provide additional information at this time. We kindly ask you to wait for our email updates while we focus on resolving the issue. In this way we keep our lines open for other issues.

Kind regards,

Portbase
Jun 3, 12:03 CEST
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

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