Portbase Status

All Systems Operational

IAMconnected Operational

Port Community System (PCS) Operational

RTO administration Operational

Ships' calls Operational

Notification Crew and Passengers Operational

Notification Dangerous Goods Operational

Notification Ship's Stores Operational

Notification Waste Disposal Operational

Statement Harbour Dues Amsterdam Operational

Vessel Notification Operational

Notification of Waste Receipt Operational

Notification Bunkers Operational

Hinterland Transport Operational

Hinterland Container Notification (HCN) Road Operational

Hinterland Container Notification (HCN) Barge Operational

Hinterland Container Notification (HCN) Rail Operational

Inland Port Dues Operational

Rail Planning (Bulktrains) Operational

Import Cargo Operational

Cargo Controller Operational

Cargo Declaration Import Operational

Cargo Declaration Status Report Operational

Cargo Information Operational

Cargo Release Manager Operational

Declaration Food and Consumer Products Operational

Discharge Confirmation Report Operational

Discharge Information Operational

Discharge List Operational

Discrepancy list Operational

Import Status Operational

Inspection Portal Operational

Notification Import Documentation Operational

Notification Local Clearance Operational

Pre-arrival Cargo Declaration Import (4h) Operational

Seaport Statistics Operational

Transit Declaration Operational

Veterinary Inspection Process Operational

Transhipment Operational

Export Cargo Operational

Cargo Declaration Export Operational

Cargo Declaration Export Containers Operational

Clearance Transit Export Containers Operational

Notification Export Documentation Operational

Arrival Notification Export Operational

Notification of Arrival Export Containers Operational

Seaport Statistics Operational

Track & Trace Export Operational

Data Services Operational

Vessel Visit Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 11, 2025

No incidents reported today.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

Messaging issue multiple services

Resolved - This incident has been resolved. The services are up and running as usual. Do you still experience interruptions, please do not hesitate to contact us.

We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast.
Sorry for the inconvenience caused and thank you for bearing with us.
Oct 29, 16:53 CET

Monitoring - A fix has been implemented and we are currently monitoring the results. Once we are certain the incident is resolved, we will close this issue and notify you accordingly. Thank you for your patience.
Oct 29, 16:17 CET

Update - We are continuing to work on a fix for this issue.
Oct 29, 15:05 CET

Identified - The issue has been identified and a fix is being implemented.
Oct 29, 14:05 CET

Investigating - Dear Sir/Madam,

Portbase is currently investigating an issue where some messages are not being processed and send out in a normal fashion, causing degraded performance. See below the affected services.

We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.
Oct 29, 13:16 CET

Messaging issue multiple services

Resolved - This incident has been resolved.

You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.
Oct 29, 10:41 CET

Investigating - Dear Sir/Madam,

Portbase is currently investigating the issue where some messages are not being send processed in the correct manner. See below the affected services.

We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.
Oct 29, 09:50 CET

Oct 28, 2025

No incidents reported.