All Systems Operational

IAMconnected Operational
Port Community System (PCS) Operational
RTO administration Operational
Ships' calls Operational
Notification Bunkers Operational
Notification Crew and Passengers Operational
Notification Dangerous Goods Operational
Notification of Waste Receipt Operational
Notification Ship's Stores Operational
Notification Waste Disposal Operational
Statement Harbour Dues Amsterdam Operational
Vessel Notification Operational
Hinterland Transport Operational
Hinterland Container Notification (HCN) Barge Operational
Hinterland Container Notification (HCN) Rail Operational
Hinterland Container Notification (HCN) Road Operational
Inland Port Dues Operational
Rail Planning (Bulktrains) Operational
Import Cargo Operational
Cargo Controller Import Operational
Cargo Declaration Import Operational
Cargo Declaration Status Report Operational
Cargo Release Manager Operational
Declaration Food and Consumer Products Operational
Discharge Confirmation Report Operational
Discharge Information Operational
Discharge List Operational
Discrepancy list Operational
Import Status Operational
Inspection Portal Operational
Notification Import Documentation Operational
Notification Local Clearance Operational
Pre-arrival Cargo Declaration Import (4h) Operational
Transhipment Operational
Transit Declaration Operational
Veterinary Inspection Process Operational
Export Cargo Operational
Arrival Notification Export Operational
Cargo Controller Export Operational
Cargo Declaration Export Operational
Cargo Declaration Export Containers Operational
Clearance Transit Export Containers Operational
Notification Export Documentation Operational
Notification of Arrival Export Containers Operational
Track & Trace Export Operational
Data Services Operational
Cargo Throughput Data Operational
Vessel Visit Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance on Hinterland Container Notification Saturday Nov 7th 20.30 (duration approx. 6 hours) Nov 7, 2026 20:30 - Nov 8, 2026 02:30 CET

We will be undergoing scheduled maintenance on the Hinterland Container Notification (HCN) services.
During this maintenance, all HCN services (Road, Rail and Barge) will be unavailable, including the web interfaces, API and EDI connections.

Pre-notifications cannot be submitted or processed through HCN during this maintenance.
Nominations through CCI will also be unavailable. Carrier Haulage releases can still be submitted, but no confirmation will be received from HCN during the maintenance window.

During the maintenance window, the following applies:
- API: When submitting messages via an API connection, you will receive an error message. Please resubmit your messages once maintenance has been completed.
- EDI (EDIFACT): Messages submitted via EDI will be buffered by Portbase and processed once maintenance has been completed.
- Web: The HCN web application will be unavailable during the maintenance window.
- Other Portbase services: Data from HCN will not be updated in Cargo Controller Import and Cargo Declaration Import during maintenance.
Posted on Oct 22, 2026 - 15:20 CEST

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

Availability issue Port Community System
Resolved - After an extensive investigation, the incident was identified and resolved.
The root cause was traced to external security software (called Cloudflare) that secures web services such as our PCS, in combination with security software used within some corporate networks.

As a result, many websites worldwide experienced similar disruptions.

This afternoon, the software provider Cloudflare implemented a solution, which has now also resolved the PCS accessibility issues.
Oct 27, 16:21 CET
Update - Status unchanged on the login issues. The issue is affecting a select group of users only.
Oct 27, 14:32 CET
Update - Status unchanged. We are still investigating the issue.
Oct 27, 13:34 CET
Update - Status unchanged.
The issue seems partially network related. Connecting via a different network is confirmed to solve the issue for some users.
For instance: If you have a laptop, you could try using a hotspot on your phone.
Oct 27, 12:32 CET
Update - Status unchanged. We are continuing to investigate the issue.
Oct 27, 11:44 CET
Update - Unfortunately we have not found the cause of logging in issues yet. There is no working workaround either. Not all users are experiencing the issues. If you don't encounter issues, it's safe to use the PCS.
Oct 27, 10:47 CET
Investigating - Dear Portbase user,

At the moment we detected an operational error in our Port Community System (PCS). As a result, you may experience login problems, or empty screens when logged in.

What can you expect from us?
We are doing everything in our power to resolve this disruption as quickly as possible. For now, If you experiance this issue, we ask for your patience. If the issue is not resolved within an hour, we will send a new update.

Please note that calling our customer service will not provide additional information at this time. We kindly ask you to wait for our email updates while we focus on resolving the issue. In this way we keep our lines open for other issues.

Our apologies for any inconvenience caused.

Kind regards, Portbase
Oct 27, 09:53 CET

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

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