ENS repsonses not processed

Incident Report for Portbase

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 30, 2026 - 10:10 CET

Investigating

There are currently disruptions affecting ICS2. Portbase is not processing responses on your ENS declarations. The matter is being investigated by Portbase.
For customers who are live on TSD, this means that no TSD can be submitted because no MRN is being processed.

Posted Oct 30, 2026 - 09:56 CET

This incident affects: Import Cargo (Pre-arrival Cargo Declaration Import (4h)).