Availability issue service Vessel Visit

Incident Report for Portbase

Resolved

This incident has been resolved.

You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.
Posted Dec 13, 2025 - 09:52 CET

Monitoring

A fix has been implemented and we are monitoring the result.

We are currently monitoring the fix which has been implemented. Once we are sure the incident is resolved, you will be notified. Thank you for your patience.
Posted Dec 13, 2025 - 09:29 CET

Investigating

Dear Sir/Madam,

Portbase is currently investigating this issue where ATD and ATA is not being processed. We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.
Posted Dec 13, 2025 - 08:34 CET
This incident affected: Ships' calls (Vessel Notification).