Availability issue service Hinterland Container Notification road, rail, barge

Incident Report for Portbase

Resolved

This incident has been resolved.

You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.
Posted Jan 29, 2026 - 18:37 CET

Monitoring

It seems all processing is up-to-date again.

We will monitor the result. Once we are sure all is resolved, you will be notified. Thank you for your patience.
Posted Jan 29, 2026 - 18:07 CET

Investigating

Dear Sir/Madam,

We see a delay in processing in- and outbound messages.
Portbase is currently investigating this issue. We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.
Posted Jan 29, 2026 - 17:47 CET
This incident affected: Hinterland Transport (Hinterland Container Notification (HCN) Road, Hinterland Container Notification (HCN) Barge, Hinterland Container Notification (HCN) Rail).