You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.
Posted Nov 10, 2023 - 11:11 CET
Monitoring
A fix has been implemented and we are monitoring the result.
We are currently monitoring the fix which has been implemented. Once we are sure the incident is resolved, you will be notified. Thank you for your patience.
Posted Nov 10, 2023 - 10:58 CET
Investigating
Dear Sir/Madam,
Portbase is currently investigating this issue. See below the affected services.
We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.
Kind regards, Portbase
This message is sent via the Portbase Status Page.
Posted Nov 10, 2023 - 10:34 CET
This incident affected: Export Cargo (Notification Export Documentation) and Import Cargo (Notification Import Documentation, Transit Declaration).