Availability issue service Hinterland Container Notification 14 feb 2023

Incident Report for Portbase

Resolved

This incident has been resolved.

Posted Feb 14, 2023 - 13:40 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 14, 2023 - 13:22 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 14, 2023 - 12:55 CET

Investigating

Dear Sir/Madam,

Portbase is currently investigating this issue with our service Hinterland Container Notification. We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.

Posted Feb 14, 2023 - 12:32 CET

This incident affected: Hinterland Transport (Hinterland Container Notification (HCN) Road, Hinterland Container Notification (HCN) Barge, Hinterland Container Notification (HCN) Rail) and Port Community System (PCS).