We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.
Posted Feb 10, 2025 - 14:38 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 10, 2025 - 13:46 CET
Update
We are continuing to investigate this issue.
Posted Feb 10, 2025 - 13:05 CET
Update
We are continuing to investigate this issue.
Posted Feb 10, 2025 - 12:11 CET
Investigating
Dear Sir/Madam,
At present MCA/HCN is processing data, however in a slow pace. Portbase is currently investigating this issue. We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.
Kind regards, Portbase
This message is sent via the Portbase Status Page.
Posted Feb 10, 2025 - 11:19 CET
This incident affected: Hinterland Transport (Hinterland Container Notification (HCN) Road, Hinterland Container Notification (HCN) Barge, Hinterland Container Notification (HCN) Rail).