Availability issue Port Community System (Hinterland Container Notification)

Incident Report for Portbase

Resolved

This incident has been resolved.

Posted Dec 24, 2021 - 14:34 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 24, 2021 - 14:30 CET

Investigating

Dear Sir/Madam,

An operational error has been detected in the Port Community System (PCS). It is possible that you will encounter some inconvenience as a result. This may also have an impact on the real-time delivery of data services via the Portbase Information Platform. We are doing everything we can to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience.

Kind regards,
Portbase

You are receiving this message from the Portbase Status Page.

Posted Dec 24, 2021 - 14:23 CET

This incident affected: Hinterland Transport (Hinterland Container Notification (HCN) Road, Hinterland Container Notification (HCN) Barge) and Port Community System (PCS).