Messaging issue multiple services

Incident Report for Portbase

Resolved

This incident has been resolved.

You are able to use the service(s) again. We are aware of the importance of constant use of this service(s) and we will always do as much as possible to resolve issues fast. Do you experience interruptions anyway, please do not hesitate to contact us.
Posted Oct 29, 2025 - 10:41 CET

Investigating

Dear Sir/Madam,

Portbase is currently investigating the issue where some messages are not being send processed in the correct manner. See below the affected services.

We are doing everything in our power to resolve this as quickly as possible, and will keep you updated on our progress. Our apologies for any inconvenience caused.

Kind regards,
Portbase

This message is sent via the Portbase Status Page.
Posted Oct 29, 2025 - 09:50 CET
This incident affected: Hinterland Transport (Hinterland Container Notification (HCN) Road, Hinterland Container Notification (HCN) Barge, Hinterland Container Notification (HCN) Rail) and Ships' calls (Vessel Notification).