Outage Customs systems

Incident Report for Portbase

Resolved

Customs systems are available again.

Posted Mar 20, 2022 - 14:37 CET

Identified

Customs is experiencing an major outage. At this moment it is not possible to send messages to Customs. You can use the back-up procedure.

Posted Mar 20, 2022 - 14:05 CET

This incident affected: Ships' calls (Notification Crew and Passengers, Notification Ship's Stores, Vessel Notification), Export Cargo (Cargo Declaration Export, Cargo Declaration Export Containers, Clearance Transit Export Containers, Arrival Notification Export, Notification of Arrival Export Containers), and Import Cargo (Cargo Declaration Import, Cargo Declaration Status Report, Declaration Food and Consumer Products, Import Status, Inspection Portal, Notification Local Clearance, Pre-arrival Cargo Declaration Import (4h), Transit Declaration).