Containers cannot be blocked and/or released in Inspection Portal

Incident Report for Portbase

Resolved

This incident has been resolved.

Posted Jun 07, 2021 - 20:36 CEST

Identified

The issue has been identified and partially resolved. Messages between Customs, terminals and Inspection Portal are operational again. Blocking and releasing containers via our webscreen does not work yet. We are working on a fix.

Posted Jun 07, 2021 - 19:04 CEST

Investigating

We are currently investigating this issue.

Posted Jun 07, 2021 - 17:22 CEST

This incident affected: Import Cargo (Inspection Portal).